It’s good practice to have a list of owners and their contact details, including email addresses and phone numbers, if possible.

When making decisions, you should take all reasonable steps to contact owners.

The Tenements Act says you may contact owners, and take votes, by:

  • Post
  • Other delivery method
  • Electronic communication

When notifying owners by post, keep copies and obtain proof of postage from the Post Office.

If sending a notice with a time limit for action, then the first day is taken as being the day the letter or electronic communication was sent.

If you can’t contact an owner, you can post a letter, addressed to ‘The Owner’ through the flat letter box. Get another neighbour to act as witness.

If the owner uses an agent, then you should contact that agent.

Next steps

Legal reference for contacting owners

Legal reference for notifying owners


1280 835 Under One Roof

Ask for help from our team of tenement experts

Managing and maintaining a tenement building can be difficult. Under One Roof offers a free enquiry service that allows you to ask specific questions relating to your building.

Ask an expert
Privacy policy
Terms of service

Mid ceiling

Below ground level

Your tenement may have a basement, sometimes used for living accommodation or sometimes used for storage, cellars or wash-houses. These buildings will often also have a 'dunny' between the basement…

905 800 Under One Roof

Energy efficiency improvements

Adding insulation and draught-proofing can save money and the planet but in…

2560 1707 Under One Roof

Insulating traditional solid walls

Recent research suggests that traditional solid stone or brick walls provide better…

2560 1707 Under One Roof

Flat roofs

Flat roofs can be found on buildings of all ages. They can…

406 305 Under One Roof

Asphalt flat roofs

On stone tenements, asphalt roofs are found on: 'high backs' - raised backcourt…

406 305 Under One Roof
Start typing
Privacy Preferences

When you visit our website, it may store information through your browser from specific services, usually in the form of cookies. Here you can change your Privacy preferences. It is worth noting that blocking some types of cookies may impact your experience on our website and the services we are able to offer.

Our website uses cookies, mainly from 3rd party services. Define your Privacy Preferences and/or agree to our use of cookies.