In the summer of 2017, the Scottish Government carried out a review of the Property Factors (Scotland) Act 2011. This is a summary of what they found.
Since the Property Factors (Scotland) Act 2011 came in to force:
- around 400 property factors are currently registered
- 620,000 properties are currently searchable on the register
- 60% are managed by private sector factors, the rest by local authorities and housing associations
- 65 new factors have registered in the past year
- six factors were removed from the register as they no longer met the considerations for entry
- 70 property factors chose not to re-apply for registration after their original three year registration expired
- around 700 applications were made to the Home Owners Housing Panel between 2013 and 2015
- the number of applications has gone down each year, although the number of complaints listed within each application has gone up
- in the majority of complaints, it was ruled the property factor had NOT breached the code of conduct
Note: the Home Owners Property Panel is now part of the First Tier Tribunal Housing and Property Chamber.
