Service agreement

What is this service?

Our enquiry service is designed to answer questions about the maintenance and management of tenement buildings.

Can you give advice?

It is not an advice service, and we cannot give our opinion as fact. Please ensure that you consult with a professional or seek legal help before taking action.

Who can use the enquiry service?

Anyone who has a question or issue in relation to tenement maintenance and common repair management is welcome to use our service.

How long does it take to get a reply?

We aim to respond to enquiries as soon as we are able to. However, we are a small organisation and sometimes require more time.

How do you store personal data?

We have a privacy policy in place which you can read here. Sometimes, we may refer to enquiries on our website, social media, and newsletter. Please note that these will be anonymised. However, if you do not wish for your query to be used in our communications, please let us know. We may wish to contact you again to follow up on the progress of your enquiry, however, we will not send you marketing communications without your explicit consent.

Under One Roof’s response to the Heat in Buildings Bill Consultation

Scotland has set a target to reach net zero by 2045. As part of reaching this target, the Heat in Buildings bill proposes to make new laws around how we heat our homes and buildings to increase their energy efficiency and reduce their emissions output. Under One Roof responded to the Heat in Buildings Bill Consultation to highlight the importance of considering the unique position of tenement flat owner-occupiers and landlords when it comes to transitioning to net zero and zero emissions heating systems.

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Electric vehicle charging and tenements: what to do?

With the ongoing transition to net zero, there are more and more electric vehicles on the roads to help reduce carbon emissions. In December 2021, 21.4% of all new car sales in Scotland were electric. But if you live in a flat without off-street parking, where can charging points for electric vehicles be installed? 

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The story of Under One Roof: a conversation with co-founder Annie Flint

This International Women’s Day, we’re delving into the archives of Blocktalk, the podcast for UK Property Management Professionals, hosted by Brian Welsh, Managing Director of CPL Software. In a conversation recorded back in March 2022, Annie Flint, co-founder of Under One Roof, shares her journey and insights into the world of tenement living and property management.

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A short guide to maintaining gutters

Cleaning your gutters is a key way to maintain your property’s value as it can prevent damage caused by damp. Due to climate change, rainfall in Scotland has increased significantly over the last 70 years and gutters need to be maintained to cope with this change.

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Response to Cladding Bill Consultation

The Scottish Government has published a consultation to their proposed Cladding Bill, which seeks to address a number of issues related owners manging the issue of cladding in certain buildings in Scotland.

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What is retrofit?

Retrofit refers to the strategic improvement of existing buildings, so that they are better able to meet modern energy efficiency standards. It can involve installing a new low to zero-emissions heating system in a building or simply adding double glazing, with the common aim of decreasing energy consumption and reducing carbon emission outputs from homes. 

Under One Roof’s response to the Heat in Buildings Bill Consultation

Scotland has set a target to reach net zero by 2045. As part of reaching this target, the Heat in Buildings bill proposes to make new laws around how we heat our homes and buildings to increase their energy efficiency and reduce their emissions output. Under One Roof responded to the Heat in Buildings Bill Consultation to highlight the importance of considering the unique position of tenement flat owner-occupiers and landlords when it comes to transitioning to net zero and zero emissions heating systems.

Electric vehicle charging and tenements: what to do?

With the ongoing transition to net zero, there are more and more electric vehicles on the roads to help reduce carbon emissions. In December 2021, 21.4% of all new car sales in Scotland were electric. But if you live in a flat without off-street parking, where can charging points for electric vehicles be installed?