Privacy policy

Our policy on collecting, processing, and storing your personal data.

Privacy Statement Under One Roof

About this privacy policy

This policy sets out how we will use and share the information that you give us. This policy describes your relationship with Under One Roof. The General Data Protection Regulation (GDPR) describes how organisations must collect, handle, process, and store personal information.

These rules apply regardless of whether data is stored electronically, on paper or on other materials. To comply with the law, personal information must be collected and used fairly, stored safely, and not disclosed unlawfully.

Who will use my data?

Under One Roof Scotland.

What for?

We will store and process your data to allow us to provide our services to you. This may include responding to enquiries, or sending you our newsletter. If you are a third party, we will collect, store, and process your data as required to manage the relationship between us.

What will happen if I contact you?

If you contact us, we will use your information to send you the information you have requested. If you have used our information service, we may wish to contact you again to follow up on the progress of your enquiry, however, we will not send you marketing communications without your explicit consent. Sometimes, we may refer to enquiries on our website, social media, and newsletter, please note that these will be anonymised. However, if you do not wish for your query to be used in our communications, please let us know.

What data will be stored?

We will store your personal details in order to provide our services to you and manage our relationship. These may include your name, email, phone number, and location. We try to limit the amount of personal data stored.

What data will be shared?

We will not share your data with any third parties. We may need to share your information with the data protection regulator where a legal body requests it.

How long will data be stored?

Your data will be stored for up to seven years, after which time, it will be deleted. But, you can contact us at anytime if you want us to delete your data or if you want to change your marketing preferences.

Who can access my data?

We will never sell, share or otherwise distribute your data to any other third party. Access to your data is strictly controlled and monitored to ensure your privacy.

How is my data kept secure?

We may store your data on servers which are based in the UK, EU, and third countries as necessary. We use industry standard security protocols/technology to secure data and ensure all appropriate controls are in place. We take your privacy seriously and will only use your personal information to provide the services you have requested from us and to send you information that you may be interested in. We will never sell, share or use your personal information other than as described here.

Who we are and how to contact us

If you would like to view, amend, or delete the data we store, please contact the team at

Who this privacy policy applies to

Processing of your data is required in order to provide our services to you and to send you the information you have requested. This policy applies to individuals who have shared their data with Under One Roof as a service user, related organisation, employee, supplier or in any other capacity.