Impact of the Property Factors Act

Since the Property Factors (Scotland) Act 2011 came in to force:

• around 400 property factors are currently registered
• 620,000 properties are currently searchable on the register
• 60% are managed by private sector factors, the rest by local authorities and housing associations
• 65 new factors have registered in the past year
• six factors were removed from the register as they no longer met the considerations for entry
• 70 property factors chose not to re-apply for registration after their original three year registration expired  
• around 700 applications were made to the Home Owners Housing Panel between 2013 and 2015
• the number of applications has gone down each year, although the number of complaints listed within each application has gone up
• in the majority of complaints, it was ruled the property factor had NOT breached the code of conduct

Note: the Home Owners Property Panel is now part of the First Tier Tribunal Housing and Property Chamber.